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Staff & Leadership

Leadership Teams & Roles

An overview of the [RS] Leadership Team, administrative roles, specialized teams, responsibilities, and how each group supports the community.

The [RS] Leadership Team is made up of trusted
community members who help manage, support, moderate, improve,
and grow [RS] Rogue Soldiers Clan.

Leadership roles are divided into different areas so each team
can focus on the parts of the community they are best suited for.

Some roles focus on Discord moderation, some focus on game server
administration, some handle technical work, and others support
events, appeals, recruitment, web content, social media, or
member retention.

Not every Leadership Team member handles the same responsibilities.
Many roles are specialized, and members may serve on one or more
teams depending on their skills, experience, and availability.

Senior Admins

Senior Admins are the highest level of
administration within [RS] Rogue Soldiers Clan.

They are responsible for major community decisions that affect
the group as a whole. Senior Admins help guide the direction of
the community, review major policies, resolve high-level issues,
and make decisions that impact Discord, game servers, websites,
procedures, and long-term planning.

While Senior Admins have final authority on many matters, they
do not operate in isolation. They consult with other members of
the Leadership Team to ensure decisions are
informed, fair, and beneficial to the community.

Admins

Admins are proven members of the
Leadership Team who have earned trust through
experience, reliability, and involvement.

Admins are typically knowledgeable about the community, Discord
structure, game servers, rules, procedures, and internal
expectations.

They help manage day-to-day leadership responsibilities, support
Moderators and specialized teams, assist with decision-making,
and help ensure the community runs smoothly.

Admins often serve as a bridge between Senior Admins and the rest
of the Leadership Team.

Moderators

Moderators are a broad leadership role used for
members who help moderate and support different areas of the
community.

This role can include multiple specialized responsibilities.
Not all Moderators moderate the same spaces or handle the same
issues.

Some may focus on Discord, while others may be part of a specific
game administration team such as the Ardem Admin Team,
BattleBit Admin Team, or
Hell Let Loose Admin Team.

Moderators help enforce rules, manage community behavior, respond
to issues, and support members where needed.

Game Admin Teams

Game Admin Teams are responsible for managing specific
[RS] game servers and game-related communities.

These teams help moderate players, enforce server rules, review
reports, discuss server settings, manage map rotations, and provide
feedback on how each server should operate.

Current Game Admin Teams

  • Ardem Admin Team
  • BattleBit Admin Team
  • Hell Let Loose Admin Team

Game Admin Teams are focused on keeping their assigned servers
fair, organized, active, and enjoyable for the community.

Accountability Team

The Accountability Team helps ensure that all
members of the community are held to the same standards.

This includes regular community members, clan members, Leadership
Team members, Admins, and Senior Admins.

If someone is violating rules, abusing authority, creating
unnecessary conflict, or reflecting poorly on the group, the
Accountability Team may review the situation and help determine
the appropriate response.

The purpose of this team is not to create drama or target members.
Its purpose is to protect the integrity of
[RS] Rogue Soldiers Clan and make sure concerns
are handled fairly.

Web Admin Team

The Web Admin Team manages the web presence of
[RS] Rogue Soldiers Clan outside of social media.

This can include maintaining websites, writing or updating wiki
articles, improving page layouts, managing web content, assisting
with design, organizing documentation, and helping ensure
information on the website stays accurate and useful.

Members of this team may be writers, editors, web designers,
developers, or general contributors who help improve the
public-facing information for the community.

Appeals Team

The Appeals Team handles ban appeals submitted
by players or community members.

This team works with the appropriate game administration teams
to review appeals, gather context, evaluate the original ban,
and make sure each appeal is handled fairly and consistently.

The Appeals Team helps keep the process organized, neutral, and
streamlined so bans are not reviewed carelessly or based only
on emotion.

Project Managers

Project Managers are used when the community has
a major project, release, event, system change, or large-scale
update that needs a clear lead.

This is a less commonly used role, but it is important when
multiple people or teams are working toward the same goal.

Project Managers help organize tasks, communicate progress,
keep work on track, and make sure important details are not missed.

Examples may include:

  • Major website updates.
  • Large community events.
  • New server launches.
  • System rollouts.
  • Other major community projects.

Tech Team

The Tech Team handles technical systems, tools,
and development work for [RS] Rogue Soldiers Clan.

This can include:

  • Discord bot settings and configuration.
  • Discord bot development.
  • Plugin development.
  • Addon development.
  • Automation.
  • Troubleshooting.
  • Server tools.
  • Integrations.
  • Other technical systems used by the community.

The Tech Team helps keep the behind-the-scenes systems working
so the community can operate more efficiently.

Sherpa Team

The Sherpa Team is dedicated to helping members
learn games, improve, and get past difficult areas where they may
be stuck.

Sherpas are community helpers who guide players through game
mechanics, missions, strategies, progression, and general gameplay
support.

This role is especially helpful for new players or members trying
to learn a game that has a steep learning curve.

Game-Specific Sherpa Teams

The Sherpa Team may include game-specific subteams such as:

  • Ardem Sherpa Team
  • BattleBit Sherpa Team
  • GZW Sherpa Team
  • Hell Let Loose Sherpa Team
  • Star Citizen Sherpa Team
  • Wardogs Sherpa Team

Sherpas are not just there to answer questions. They help create
a more welcoming and supportive environment for players who want
to learn.

Events Team

The Events Team is responsible for creating and
organizing community events.

This team helps plan events, prepare event details, use the event
bot, assign the proper roles, share the correct information, and
make sure community members know how to participate.

Events may include:

  • Game nights.
  • Tournaments.
  • Community meetups.
  • Special server events.
  • Developer events.
  • Giveaways.
  • Other activities that bring members together.

Community Recruitment Team

The Community Recruitment Team handles recruitment
for potential [RS] Rogue Soldiers Clan members.

This team reviews clan applications, helps evaluate whether
applicants are a good fit for the community, and assists with
guiding potential members through the application process.

They may look at a member's activity, behavior, attitude,
communication, and overall involvement before helping determine
whether that person should move forward.

The Community Recruitment Team may also seek out active, positive,
and community-minded players who show potential to become strong
clan members.

Their goal is not just to grow the clan, but to help bring in the
right people who represent [RS] Rogue Soldiers Clan
well.

This team plays an important role in protecting the quality of the
clan by making sure new members understand the expectations,
values, and standards of the community.

Leadership Recruitment Team

The Leadership Recruitment Team helps identify
active clan members who show potential to become part of the
Leadership Team.

This team looks for members who are helpful, mature, active,
trustworthy, and aligned with the values of
[RS] Rogue Soldiers Clan.

Their goal is to help find the right people for future leadership
roles, not simply fill positions quickly.

Good Leadership Team members should be reliable, community-minded,
and willing to help without chasing authority.

Support Team

The Support Team is a general-purpose support role
for tickets and questions that do not fall under a more specific
team.

This team may help with basic Discord questions, general community
issues, ticket routing, member concerns, and other support requests
that need attention but do not require a specialized team.

The Support Team helps make sure members are not left waiting or
unsure where to go for help.

Whitelist Team

The Whitelist Team helps manage VIP and
whitelist-related benefits.

This team ensures that VIP or whitelist subscribers receive the
benefits they are eligible for and assists with issues related
to those benefits.

This may include helping members who are missing access, having
trouble with whitelist perks, or need support related to subscriber
benefits.

The Whitelist Team helps keep the process smooth and fair for
supporters of the community.

News & Social Team

The News & Social Team manages announcements,
updates, and social media activity for
[RS] Rogue Soldiers Clan.

This team helps keep the community informed and supports the public
presence of the group outside of game servers.

They may assist with:

  • Announcements.
  • Community updates.
  • Promotional posts.
  • Event reminders.
  • Social media content.
  • Other public-facing communication.

Their work helps keep [RS] Rogue Soldiers Clan
active, visible, and connected.

Retention Team

The Retention Team focuses on keeping clan members
active, involved, and connected to the community.

This team helps identify ways to improve member engagement, reduce
inactivity, support newer clan members, and encourage long-term
participation.

Their goal is to make sure members feel like they have a reason
to stay, participate, and continue being part of
[RS] Rogue Soldiers Clan.

Retention is not just about numbers. It is about building a
stronger community where members feel valued.

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